Telephony
mBino Services is a Yeastar partner. With the Yeastar P-Series phone system you get modern business telephony that moves with your organisation: in the office, at home and on the road.
One phone system, the way you want it
Calls, video, chat and customer contact in one system, managed through a clear web interface.
The Yeastar P-Series is a complete business phone system (IP-PBX) available in the form that suits your organisation: as a cloud service, as a compact hardware appliance on your own premises, or as software on your own server. Features and operation are the same in every case.
The system is built on open standards (SIP) and supports the well-known brands of IP phones, DECT systems and gateways. Handsets are provisioned automatically. You do not need specialist telecom knowledge for day-to-day management, and we are happy to help wherever needed.
Make and take calls wherever you are
The Linkus apps let you take your extension anywhere. To the caller it makes no difference whether you are in the office, working from home or on the move.
Linkus for mobile
Your business number on your smartphone (iOS and Android), with push notifications, call transfer and voicemail. Your private number stays private.
Linkus for desktop and web
Call, chat and see your colleagues' presence from your Windows or Mac computer, or straight from the browser with nothing to install.
One number, one identity
Customers always call the same number. Ring groups, queues and IVR menus make sure the right person answers.
More than just calling
Integrations with your software
Integrations with Microsoft Teams, Microsoft 365 and popular CRM and helpdesk platforms, among others. On an incoming call you instantly see who is calling, not just a number.
Call centre and queues
Queues, callback requests, wallboards and reports give insight into availability and help your team serve customers faster.
Call recording
Record calls for training, quality or record-keeping, with configurable permissions for who may listen back.
Omnichannel customer contact
Handle messages from channels such as WhatsApp, SMS and web chat alongside phone calls, all from a single view.
Video conferencing
Video meetings with colleagues and external participants, straight from the system and the Linkus apps.
Hotels and hospitality
Dedicated hotel features such as check-in and check-out, wake-up calls and room status, with options to integrate with your hotel PMS.
Lower costs, higher productivity
SIP trunks, free internal calls between branches and home workers, and fewer fixed lines bring telephony costs down. At the same time your team works more flexibly and you are easier to reach.
- Free calls between colleagues, including between branches and from home
- Easily add or remove handsets and users
- Central management through a clear web interface
- Choice of many brands of IP phones, DECT and gateways
- Know who is calling thanks to CRM integrations: happier customers
- Also a great way to replace an outdated phone system